- Description
- Shipping
Chocolatier Red Hearts Box comes in a pack with 6 milk chocolates and weighs 45g.
Based in Sydney, New South Wales, Luxe Bouquet offers fast delivery all over Australia and worldwide. We also offer affordable Express International delivery options calculated at checkout. For more shipping information please click here.
Orders Within Australia:
We offer FREE standard delivery on all orders over $60 AUD Australia-wide. Express delivery options are also available at checkout.
All flower arrangements shipped interstate and Internationally are carefully and securely packed in custom Luxe Bouquet protective packaging to ensure they arrive in perfect condition. Every order includes complimentary shipping insurance which covers the full product cost of your order. Due to the fragile nature of our flower arrangements, our couriers do not deliver to PO Boxes or Parcel Lockers.
Please allow 1 to 4 business days for delivery to most metropolitan cities within Australia. All orders are dispatched from our Sydney warehouse and delivery times will vary depending on your distance from metro Sydney. Deliveries to WA (Perth), NT (Darwin) and TAS (Hobart) may take longer, however Express and Priority shipping options are available at the shipping screen during checkout.
All orders will receive a tracking link via email once the order is ready to be dispatched from our warehouse. Please allow up to 24 hours for the tracking link to be updated with the latest shipping information.
Please note: Pre-ordering is available and is encouraged as we may sell out closer to your special date. Simply select a future delivery date at the cart screen during checkout. You can find confirmation of the selected date displayed in your order confirmation email. If no date is selected, orders will generally be dispatched within 1 to 2 business days.
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Shipping options for Australian orders are as below:
Delivery to New South Wales and Sydney
- Free Shipping (2-3 Business Days). Dispatched after 1-2 business days after receiving your order confirmation email.
- $50 Same Day Weekday Metro Sydney Delivery, order by 2pm.
- $15 Express Shipping (1-2 Business Days). Dispatched same day or next business day after receiving your order confirmation email.
- $30 Saturday Sydney Metro Delivery - Order by 5PM Friday.
Delivery to Victoria and Melbourne, Australian Capital Territory and Canberra, South Australia and Adelaide, Queensland and Brisbane/Cairns:
- Free Shipping (2-4 Business days metro). Dispatched after 1-2 business days after receiving your order confirmation email.
- $15 Express Shipping (1-3 Business days metro). Dispatched same day or next business day after receiving your order confirmation email.
Delivery to Western Australia and Perth, Northen Territory and Darwin, Tasmania and Hobart:
- Free Shipping (5-12 Business Days). Dispatched after 1-2 business days after receiving your order confirmation email.
- $40 Express Shipping (4-6 Business Days Metro). Dispatched same day or next business day after receiving your order confirmation email.
- $70 Priority Shipping (3 Business Days). Dispatched same or next business day after receiving your order confirmation email.
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Benefits
One Year Guarantee
All of the roses and other flowers listed on our website as Everlasting, Forever, Eternal, or One Year are fully backed by Luxe Bouquet's One Year Rose Guarantee for your complete peace of mind. In the very unlikely case that your flowers show significant signs of deterioration in under one year of your purchase, we will provide you with a full refund or replacement.
Complimentary Shipping Insurance
Every order includes complimentary shipping insurance for added peace of mind, which covers the full purchase cost of your order.
Dedicated Support Team
We have a dedicated customer support team to help you every step of the way. If you have any questions regarding your order, please email us at hello@luxebouquet.com.au or speak to us over live chat.
FAQ
Are Luxe Bouquet's Everlasting Flowers real?
Yes! Luxe Bouquet’s Everlasting Flowers are natural, fresh Ecuadorian flowers that have been specially treated with a proprietary solution to maintain their appearance for up to a year. Our preserved everlasting flowers are non-carcinogenic, non-toxic, non-corrosive, non-flammable, and do not pose any risk to human health or the environment.
Please note we have also recently introduced our synthetic range of artificial (not real) roses. These include our Luxe Rose Bears and LED Rose Domes.
How do I take care of my Everlasting Flowers?
Luxe Bouquet’s Everlasting Flowers (not including the synthetic range) are designed for minimal maintenance. Please carefully take note of the following recommendations for a long-lasting impression of our Everlasting Flowers:
- Do not water the flowers.
- Do not remove the flowers from their packaging.
- Use a gentle brush to remove any dust that has accumulated on the rose petals.
- Keep the roses at room-temperature.
- Avoid direct exposure to sunlight, strong air conditioning vents and fans.
- Wipe our Everlasting Rose domes with a microfibre cloth and glass cleaner to reduce fogginess.
Do you make personalised flower arrangements?
Of course! We can personalise any floral arrangement to match your vision. Examples include letters, symbols, patterns or a combination of your favourite colours from our extensive colour palette. Please send us an email us at info@luxebouquet.com.au so we can start working with you.
Please note, we do require notice one week in advance for any special arrangements.
Can I schedule a delivery?
We highly encourage pre-ordering for a future date as most products are very popular and may run out of stock closer to your special day. To pre-order for a scheduled delivery, simply select a future date at the cart screen. You will then receive an email notification close to that date when your arrangement is ready to ship.
Only the finest flowers
Unique and Innovative Gifts
At Luxe Bouquet, we pride ourselves on the impeccable quality of our flowers and gifts. Since 2017, we have been consistently developing innovative flower arrangements and unique products to impress your loved ones.
Add a touch of luxe to your life
The Finer Details
From premium protective packaging to luxurious greeting cards and ribbons, we strive to make every Luxe Bouquet gift extra special, magical and long-lasting.
